MANAGED SERVICES
Your IT is stopping you from improving operational efficiency.
Customized support and US-based communication ensures scaleable solutions for businesses of all sizes.
Michael Keene
CEO
“Maintech is a beast of the tech industry, where other companies, Maintech picks up the slack.”
John McGowan
CIO
"While others may falter, Maintech stands strong, ensuring our systems are always up and running."
Ken Yee
System Admin
“With Maintech at our side, we're confident that any IT challenge can be conquered. Their commitment to excellence is unparalleled."
Ken Yee
System Admin
“With Maintech at our side, we're confident that any IT challenge can be conquered. Their commitment to excellence is unparalleled."
Ken Yee
System Admin
“With Maintech at our side, we're confident that any IT challenge can be conquered. Their commitment to excellence is unparalleled."
Ken Yee
System Admin
“With Maintech at our side, we're confident that any IT challenge can be conquered. Their commitment to excellence is unparalleled."
The Challenge
You are not in the business of maintaining technology, but you need technology to do business. With cyber threats increasing and thus compliance requirements growing by the day, it can be difficult to keep up. Finding a capable partner that is in the business of maintaining technology is critical in the modern landscape.
About
Maintech Managed Services takes the experience of working in high demand large enterprise markets. Where security, uptime, and SLAs are paramount. Then intelligently scales that to a high-quality model that makes sense for a small or mid-sized business.
Our Offerings
End User Services
24x7 Service Desk
Incident Management
Level 1 and 2
Weekly Reporting
Monthly Analytics
Device Management
Windows/Mac
iOS/Android
Patch Management
Application and Configuration
Automated Provisioning
Infrastructure Management
Server Management
Windows Server
VMware/Hyper-V
Patch
Backup Administration and Troubleshooting
Network Management
All major brands
Patch
Backup
Administration and Troubleshooting
Cloud Management
Cloud Infrastructure
Azure/AWS
Administration
Troubleshooting
Office 365
End to End Administration
Exchange
3rd party integrations (Mimecast, zoom, workday, and more)
Sharepoint
Teams
OneDrive
Security and Monitoring
NOC Monitooring
Health and Performance
Remediation and Vendor Integration
Escalation and Notification
SOC Monitoring
Defender/Sentinel
Incident Response Plan
Hunt and Investigation
Realtime Containment
Project Services
Project Management
Assigned Project Manager
Assigned Technical Lead
Porject tracking
Weekly Status updates
Project Types
On-premise to Cloud
Offices 365 moves
IT Mergers
OS upgrades
Infrastructure Rebuilds
Network Upgrade
And much more
End User Services
Service Platform
Remote Support
Advanced Voice
Simplified Ticketing
Better Reporting
Better End-user Experience
Easier to ask
More communication
Simplified support
Improve Health and Security
Better management of devices
Maintainer a higher level of protection
Deliver Fast
Standardize your environment
Allows for solving issues faster
Proactive Management
Standards allow for automation
Automation allows for being proactive
Timeline
MONTH 1
Discover, Review, Plan
Collect details
Review with customer
Finalize Plan
Get Access
MONTH 2
Build, Text, Pilot
Confiure Platform
Deploy to customer
Test Functionality
Pilot with customer
Finalize "Go Live"
MONTH 3
Go Live, Stabalize, CSI
Go Live with services
Monitor post live for issues
Rapid remediation until stable
Onboarding close out
Move into daily operations
Ready to transform your IT?
Contact Maintech Managed Services now.
