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SLA Management

What is SLA Management?

It is estimated by 2020, around 1.7 megabytes of data will be created every second for every single human being, resulting in 44 trillion gigabytes of accumulated digital data. In light of such mind-boggling numbers, it’s important for companies and organizations to meet the challenges such growth will …

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Maintech and Lenovo Sign Agreement

The Demand for ITaaS Support is on the Rise

For medium-to-large sized companies that have a need for monitoring, managing and sustaining their business technologies around the clock and year-round, IT as a Service (ITaaS) is an ideal operational model to achieve that. Learn more about ITaaS [Free Solution Sheet] Judith Hurwitz, technology strategist …

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hyperscale data center

Making Predictions: The Future of the Hyperscale Data Center

Hyperscale Data Centers Three Different Hyperscale Data Center Service Offerings and How Each Will Evolve Over the Next Decade Disruptive businesses in just about every industry have contracted a hyperscale data center to make their dreams of digital transformation a reality, enabling new strategic opportunities. Enterprises …

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third party data center

Third Party Data Center Benefits for Advanced Technologies

What happens when you don’t have a third-party data center? Delta Airlines made headlines1 when some 2,000 flights were grounded in August 2016 as a result of a data center outage. The resulting cost was a staggering $150 million. While the cost of the Delta …

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Maintech Gets Acquired by Oak Lane Partners (OLP)

New Ownership to Drive Expansion of Services; Improve Operating Efficiencies March 6, 2017 – Cranford, N.J. – Maintech, Incorporated is pleased to announce it has been acquired by Maintech Holding LLC, an affiliate of Oak Lane Partners (OLP).  OLP is a private investment firm that …

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Third Party Maintenance Providers

Third Party Maintenance Providers: What They Are and Why You Need One

Analyst firm Gartner conducted a survey of companies to determine what their IT budget priorities were going into 2016. Of the companies that participated, 95% prioritized increasing efficiency and business processes, with 43% of those companies defining that as a major priority. In addition, 91% …

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Basic OEM Warranty vs. SLA Management

Understand Your Limitations: Basic OEM Warranty vs. SLA Management

A comparison of Basic OEM Warranties vs. Enhanced SLA Management 1. Basic Warranties A common practice in the data center industry is to rely on the basic OEM warranties provided by the various equipment vendors. These warranties do provide a basic level of protection. There …

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What to Know About Outsourced IT and After-Hours Data Center Coverage

Three Major Factors That Negatively Influence After-Hours Performance Our always-on global economy demands that today’s businesses operate 24x7x365 days a year. Despite the fuzzy demarcation line between our professional and our personal lives, most members of the workforce get to break away at the end …

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SLA Management

4 Reasons to Consider an Enhanced Support SLA for Your Data Center

Having SLA support from the OEM of your data center equipment is a great way to ensure you’ll receive timely service and repairs. However, while the idea of a basic SLA is superb, it doesn’t always work out that way in reality. Many times, providers …

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Ways Data Center Maintenance Lowers Costs

3 Ways Working with a Data Center Maintenance Partner Can Lower Costs

Data center maintenance is not a simple task, nor is it an inexpensive one. The actual total cost of data center hardware maintenance for enterprise businesses over its entire lifecycle can be much higher than many anticipate. There are many factors that can contribute to …

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